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The Digital Enterprise and the Future of Work

Charles Araujo

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Top Stories by Charles Araujo

The Deconstruction of Digital Transformation Guest post by Intellyx Principal Analyst Charles Araujo The complex idea behind the term digital transformation is that technology has created a fundamental shift in how organizations operate. The consumerization of technology - and the customer empowerment it created - has upended the traditional operating paradigm of organizations moving it away from a capital and process-centric model to a customer-centric one. The need to digitally transform your organization is now - or at least should be - a strategic imperative. The fact, however, that the term digital transformation is now a bona fide buzzword has obfuscated its importance. The problem is that we create buzzwords because we need a simple, shorthand way of communicating what is otherwise a complex idea. In the process, however, the deeper, underlying complexity of the... (more)

Fundamental Flaw in #DigitalTransformation | @ExpoDX #FinTech #DevOps

Transformation Practice: The Key to Making Change a Core Competency Guest post by Intellyx Principal Analyst Charles Araujo There is a fundamental flaw in how many people think about digital transformation. First, as we've written about extensively at Intellyx, people tend to think about it as a finite corporate project, rather than as a process of continual transformation. There is a deeper flaw in thinking, however, that leads to this type of project mentality. Enterprise leaders commonly think of transformation as something done at a corporate level - something the organization ... (more)

Why Self-Organization Demands a New Reality | @ExpoDX #DX #ML #Agile

Why Self-Organization Demands a New Reality Guest post by Intellyx Principal Analyst Charles Araujo "This all sounds great. But it's just not realistic." This is what a group of five senior IT executives told me during a workshop I held not long ago. We were working through an exercise on the organizational characteristics necessary to successfully execute a digital transformation, and the group was doing their ‘readout.' The executives loved everything we discussed and agreed that if such an environment existed, it would make transformation much easier. They just didn't believe i... (more)

Artificial Intelligence: The Time is Now | @ExpoDX #AI #ArtificialIntelligence

As an industry observer, I've watched the development of artificial intelligence (AI) with fascination. While the technology itself is developing at a breakneck pace and offers plenty of opportunity for analysis and prediction, it is the evolving industry reaction that I find most interesting. AI certainly isn't new. But until very recently it was primarily the purview of theoretical scientists and science fiction writers. It is only within the last few years that AI, in even modest forms, has encroached upon our everyday reality. As it has gone from fantasy to the first inklin... (more)

How the Customer Experience Killed Shadow IT

Do you remember all the talk about ‘Shadow IT’? Just a short time ago, it was a topic on the tip of every CIO’s tongue. Now, it almost never comes up in executive conversations and is rarely worthy of press headlines. The question, however, is why? Have IT organizations vanquished this particular foe? Have they just given up the ghost and accepted that they’ve lost control? Or is there a bigger phenomenon at play here? Remembering Shadow IT “I’m old enough to remember when we had shadow IT.” I heard this statement from a software company CEO just a while back. She continued, “It’s a... (more)